Supply Chain- Manufacturing/Logistics/Customer Service

Your business depends on the seamless success of its inner workings. Manufacturing, purchasing, engineering, distribution – our consultants were previously an integral part of go-to-market strategies for the processes within P&G business units for decades. Our consultants only deliver actionable results, simplifying your systems, reducing your costs, increasing your productivity and boosting overall responsiveness. That’s the bottom line.

Supply Chain

From our previous years of experience at P&G, we know exactly how to assess and improve your supply chain and customer service processes. And improved processes mean improved ROI and cost control. Working with you, we’ll determine what results you want to achieve through strategic planning as well as supply chain computer modeling and simulations. Our record of achievement includes reducing supply chain costs by up to 30% – optimizing your assets and improving quality, customer service and time to market. Specific expertise we can provide includes:

Asset optimization/improved ROI
Key material and services sourcing strategy development
Pay-for-performance purchasing consulting
Supply chain information systems
Systems that manage/optimize processes for manufacturing, purchasing, engineering and distribution
Make customer service a key part of go-to-market strategies
Dramatic improvement in speed to market for new products
Supply chain process improvement/cost control

Customer Service

CCC knows how to help you ensure quality customer service is a key part of your go-to-market strategy:

Assess your customer service organization and processes versus best-in-class organizations
Address organizational structures to help you transition your customer service operation to a highly effective and efficient local, regional or global operation
Provide expert consulting and solutions on any specific customer service issues or challenges

Logistics

From transportation to warehousing, CCC offers expert consulting to help you overall become more efficient and effective:

Review and evaluate your transportation and logistics organizational needs and business processes
Develop any transition plans that will help elevate you to best in class
Evaluate your transportation providers, quantitatively and qualitatively
Solve any specific problem areas or issues