Ute Hagen
Ute is an international brand builder, strategy expert and business leader. During her 23 years at Procter & Gamble (P&G) she worked primarily in paper products & oral care across Western Europe (WE), Central & Eastern Europe, Middle East & Africa (CEEMEA) and the US. She led the Feminine Protection Business in CEEMEA to significant growth by developing & executing a powerful strategic plan anchored in a consumer centric expansion of the product and brand portfolio. She also led a multi-functional team in the development & training of “best practices” and “assessment tools” for application of “consumer is boss” across P&G. In total she generated $800 million in additional annual turnover for P&G. Ute’s unique expertise lies in enabling clients to understand and implement a consumer-centric strategy, which leads to financial growth while improving the lives of their consumers.
Ute’s “Secret to Success” – Business Success depends on a simple, yet greatly ignored secret: understand and serve the needs & wants of your customers in ways that will generate an emotional response of “Wow, you really understand me.” Doing so will answer the most important question any potential customer has about your product or service: WHAT’s IN IT FOR ME? If you answer this question really well with your offering, then you will experience unprecedented financial growth.
Consulting Expertise
- Business expansion & Marketing strategy development
- Company portfolio management
- Brand & Business turn-around, including integrating acquired businesses into the new owner’s culture
- New Habit formation
- Winning in developed & developing regions
- Equity building communication campaigns
- Getting the best from agencies
- Consumer & shopper segmentations and profiling
- Uncovering powerful insights through ethnography
Experience
2011- Pres | International Brand Builder and Consumer Strategy Expert, Cincinnati Consulting Consortium |
2010–Pres | Founder & Managing Director, YSC Your Success Counts GmbH, Business Facilitation & Executive Search, located in Germany |
2006-2009 | Director, P&G, Corporate Marketing Knowledge and Innovation, Cincinnati OH |
1996-2006 | Marketing Director Positions, P&G, Feminine Care and Oral Care Categories in WE and CEEMEA, Global & NA |
1986–1996 | Brand Leadership roles of increasing responsibility from Assistant Brand Manager to Associate Marketing Director in Pampers, Light Duty Detergents, and Ariel, P&G, Germany and Austria |
1982–1984 | Human Resources, Bayerische Motoren Werke (BMW), Munich, Germany |
Associations/Affiliations
- Co-Chair Women’s Forum, P&G Global Alumni Network
Education
MBA, Harvard Business School (’86)
BA, University of Washington (Summa Cum Laude)